The Annual Ambassador Luncheon was held at the Connecticut Convention Center to share 2019 Hartford Market hospital results and 2020 goals. John F. Rodis, MD, MBA, president of Saint Francis Hospital, spoke to the gathering of Ambassadors, board members and colleagues to recap the 2019 results for Saint Francis, Johnson Memorial Hospital and Mount Sinai Rehabilitation Hospital and announce the 2020 goals. The highlight of the luncheon was to honor three hospital heroes with the "Spirit Award." Recipients were Karl J. Krapek, Sr., Patrick Mahon and Howard Orr.